Engage with™ Older Adults
Skills Training Program
Engage with™ Skills Training is designed to develop specialized competence to work with specific populations
What is Engage with ™
Our Eldercare Workforce Lacks
Necessary Skills Training
The United States is facing a crisis: a rapidly aging population with mental and behavioral health needs that will require more human resources than are currently available. In addition, the existing and future workforce lacks access to the skills training necessary to work effectively with this expanding demographic. Experts maintain the U.S. must make significant changes and invest in the development of the older adult workforce in order to protect its economy.
Engage with™ Older Adults Skills Training is an important resource to prepare for the influx of this aging older adult population. The program provides critical training that will help employers retain their workforce while improving the skills of both professional and family caregivers.
Skills Training Module
The Engage with™ Older Adults skills training module focuses on developing the skills necessary to work with, care for and/or support older adults during all phases of the aging process. The Older Adult module begins with the “Core Skills,” “What everyone needs to know.” It is a four-hour, stand-alone, skills-based training that provides a comprehensive foundation of skills that has immediate practical applications for its attendees. The Core Skills training provides an introduction to the Engage with™ Older Adults approach and is required prior to attending any of the available supplements.
Following completion of the Core Skills training, there are five 2-hour supplements available which
can be “mixed and matched” to meet state/federal requirements or individual agency needs.
The available supplements include:
1. Communicate with purpose I – verbal
2. Use of Distraction
3. Establish safe negotiation zones
4. Communicate with purpose II –non-verbal
5. Intervene effectively
Partnering In Care
1. Think like a partner
2. Understand core needs
3. Engage like a partner
4. Develop a self-care plan
All of the 30-plus skills in the full Engage with™ Older Adults Skills Training Program fall into
one or more of these five levels of the Skills Pyramid.
Observe is at the base of the Skills Pyramid because it is the foundation of everything we do. We are continuously observing behavior, responses, facial expressions and body language.
If we are to Communicate purposefully, we must first be aware of the individual components associated with communication. These include active listening, non-verbal communication and verbal expression.
Only after one has keenly observed and can communicate with purpose can they Respond appropriately. Appropriate responses rely upon many things, but central to any thoughtful response is an awareness of both the situation and the individual.
We teach attendees the skills to respond and interact with the specific intent to Preserve ego whenever possible.
At the tip of the pyramid is our final principle; that we must Reflect, which is critical if we are to be effective in our role to maximize the potential of the older adult and ourselves.
According to Senior
According to Senior Housing News, the turnover rate for entry level and skilled staff in ALFs and LTCFs is double other comparable occupations – leading to increased costs and compromised care. One of the stated reasons for this is that staff are unprepared for the emotional intensiveness of interacting with Seniors on a daily basis and literally lack the skills needed to be confident, effective and content in their jobs. Engage with™ Skills Training for Older Adults focuses on these exact deficiencies, and our research shows that the training works in reducing turnover and teaching these skills through a unique method that uses emotional response to deepen learning.
Take a Tour of our virtual Training Center
The older adult skills training program uses an innovative and interactive gamification approach. Take a tour by clicking the section to the left.
Request a Demo
Learn how the Engage with™ Older Adults Training Program can help your Long-Term Care Facility improve patient care, reduce staff turnover and improve the wellness of nursing staff.